Global Internet

Optimise your global presence with Telstra Internet solutions

Telstra’s high-capacity, fully meshed IP backbone network centred in Asia offers cable diversity and redundancy to connect your business to the world. We have active international capacity of more than 5Tbps spanning across 30 cities, where our high-speed connectivity, resilient infrastructure, cost-effective options, and rapid gateway to mainland China and Taiwan optimises your access to customers and employees when they’re on the go.
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Explore Telstra Global Internet solutions

Our high-performance, highly resilient Global Internet is ideal for large enterprise customers, fixed and mobile broadband providers, content network providers, and cloud-based service providers.

Dedicated, secure global connectivity

The internet is a crowded environment, with at least 4.5 billion users across the world. Connecting people and offices can result in unacceptable variation in availability, quality, and user experience—often compounded by a lack of visibility into site-to-site performance that hinders measurement and improvement.

Telstra’s Global Internet Direct (GID) connects your teams and locations with dedicated, robust secure access to the internet with 24x7 monitoring and customer service.  Telstra’s GID also provides support for Microsoft Azure Peering Service, allowing users to experience optimized and reliable internet routing to enhance connectivity to Microsoft Cloud services such as Microsoft 365, Dynamics and Azure.

With internet traffic growing and becoming more vital in business operations, reliability and coverage has become more critical. Telstra also delivers business-grade Internet, Global Internet Extension (GIE) services through its partner networks to cover over 190+ countries and territories, along with optional CPE and gateway access to IPVPN. GIE provides a cost-effective Internet access, backup of primary IPVPN locations or off-net Internet connecting the IPVPN network to customers in remote locations. 

Key features

Strong domestic and international peering

Ensures short hop connectivity to global content and users. Enjoy high levels of availability of service and lower latency connections via Microsoft Azure Peering Service (see References at end of content).

Low latency traffic routing into China

An Internet Gateway into China through our bilateral peering links across the Hong Kong/Mainland China border to the Chinese carriers

Online monitoring and reporting

Access to Performance reports for International and Domestic (Australia) service through respective portals that enables you to monitor your global traffic

Service levels

Provides you with targets and rebate options based on service delivery, availability and Round Trip Delay (RTD) for our Standard and GID Economy Service. Standard GID Service also includes Packet Delivery Ratio (PDR) and Mean Time to Restore (MTTR) SLAs.

Extensive IP backbone coverage

Achieved through Telstra’s private and consortium cable capacity across Asia Pacific, Europe, Americas and Middle East.

Burst Options and Flexible pricing

You can burst based on your requirement and pay for the additional usage on predetermined rates.

Fast Start and Back up solution

Empowers you to set up stand-up office sites quickly to drive business and cater to your fast growing business needs or even acts as cost-effective back up connectivity in your transforming WAN design.

Benefits

High performance and efficiency

Streamline access management to multiple global locations with dedicated connectivity, a wide variety of DSL speeds and Ethernet connection speeds up to 10Gbps. With multiple routing option, you’ll also experience low latency and optimised performance for your business demands. Enjoy high levels of availability of service and lower latency connections via Microsoft Azure Peering Service.

Flexibility to extend your reach

Extend your reach even further with our international peering arrangements that minimise the total number of data hops required to reach a destination. Flexibility and scalability are enhanced with access to private peering across Asia, US and major network access points around the world.

Quality customer experience

Our diverse cable systems span over 400,000 kilometres and integrate multiple landing points and core router sites to ensure resilient performance. We offer 24X7 multi-lingual customer service, a customer performance management portal and a strong focus on SLAs.

Balanced capacity, capability and costs

Find the right balance of capacity, capability and costs to help your business thrive. Expand your options with cost-effective and secure access for remote sites joining into an IP Virtual Private Network (IPVPN) or acting as an integrated VPN backup.

Performance visibility to Cloud

With workloads shifting to Cloud, customers have increasingly become reliant on Internet and visibility for their business operations. With Telstra’s GID, customers can view Internet performance for multiple locations across popular public cloud providers.

For global customers looking for connectivity in Australia, we can connect you via our Telstra Internet Direct (TID) Adapt.

Reach more corners of the world

Telstra’s IP Transit service offers highly resilient and robust global connectivity to empower and protect your business. With competitive pricing and outstanding customer support, it’s ideal for fixed and mobile broadband providers, content network providers, cloud-based service providers and large enterprise customers.

Key features

Extensive IP backbone coverage

Achieved through Telstra’s private and consortium cable capacity across Asia Pacific, Europe, Americas and Middle East.

Strong domestic and international peering

Ensures short hop connectivity to global content and users.

Low latency traffic routing into China

Option to add China Direct service for lowest latency connectivity to/from Chinese content and users with the ability to monitor your China-bound traffic situation.

Global Services: Platinum and Standard Service Options

Both classes of service offer reliability and performance. The added benefit of a Platinum service is the assurance that your traffic will be prioritised in the event of a network congestion.

Australian Services: Telstra Wholesale Internet

Connectivity to Telstra’s Internet backbone in Australia (AS1221) and is available as Wholesale Internet Domestic or Wholesale Internet Global.

Online reporting

Enables you to monitor your traffic utilisation via an interactive customer portal.

Service Leads

Provides you with targets and rebate options based on service delivery, service availability, Round Trip Delay (RTD) and Packet Delivery Ratio (PDR) for our Standard and Platinum Services, plus Mean Time to Restore (MTTR) for the Platinum Service.

Benefits

Global coverage

Telstra offers one of the world’s most extensive international networks on AS4637, connecting locations as well as many parts of the world. 

A highly resilient network infrastructure

Enjoy business continuity with a highly resilient service that has a track record of minimising downtime and disruption. Should a cable fail, our IP Transit service will automatically restore the connection via an alternative cable system.

Flexibility and scalability

Choose from a variety of flexible pricing plans and two service options (platinum and standard) to meet your business requirements. And because we control the majority of our cable infrastructure, we can adapt quickly to meet your changing needs such as a rapid upgrade in capacity as your business grows.

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Why Telstra

Extensive, fast and reliable network

Connect to new opportunities around the world with a subsea cable network that reaches more than 400,000km – enough to circle the world almost 10 times. You can connect globally through PoPs at close to 200 countries and territories, on a network consistently ranked amongst Asia’s most peered IP networks by Dyn’s Internet Intelligence.

A network to rely on

We monitor our network around the clock with dedicated operating centres using advanced management systems. We can provide helpdesk support and proactive response to manage problems as they happen and restore services.

Our best-of-breed approach

Working with us means you also benefit from our established relationships with leading global technology providers and strong support by local channels and partners.

Expertise to match your business needs

Draw on the experience of our global experts and business partners who understand the importance of your network and can help you design, build and manage complete integrated solutions, whatever your requirements

Getting started

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