[Text on screen] Hyperconnected AI Era: Are you secure or susceptible?
[Ganesh Narayanan, Telstra International speaking] The industry has now entered what Telstra is defining as the hyperconnected digital business and AI era. For the majority of organisations, this represents distributed workforces, decentralised applications, integrated supply chains, and omni-channel customer-value ecosystems.Security, IT, and risk leaders recognise that this current landscape not only introduces new cybersecurity challenges, but also exacerbates prior ones.
So, in the hyperconnected AI era, how do you ensure your organisation is secure and not susceptible? Telstra commissioned an industry report on the global adoption of Gen AI, areas of focus in 2024, and the corresponding opportunities and challenges for businesses.
One key finding was that regulatory, compliance, and data privacy areas were singled out as the highest impediment to the rapid adoption of Gen AI.
The degree in which the respondents called out these concerns above all others was striking. Another prominent learning was that only 21% of global respondents perceived that their current IT environments were conducive to effectively mitigating cybersecurity risk.
Furthermore, only 20% felt confidence in their ability to protect the privacy of customer and supplier data.
[Text on screen] Hyperconnected Digital Trust
Telstra believes that a holistic model is needed by organisations to ensure that they maintain a flexible yet robust cybersecurity posture in the hyperconnected AI era.
We have developed a comprehensive framework based upon four fundamental tenets.
At the core of our model is Zero Trust, an essential starting point to protect corporate assets.
AI-enabled data streams comprise of a complex synthesis of both human and machine digital interactions.
These data streams are also progressively originating from outside corporate boundaries, which renders the traditional perimeter-based security controls obsolete.
Next, we recommend that organisations layer on threat and risk management capabilities.
As most IT environments extend across hybrid and multi-cloud platforms, this significantly broadens their attack surface, making users, applications, and data more vulnerable to cyber-attacks.
TRM is increasingly multifaceted and critical.
The subsequent layer of data governance and data privacy focuses upon mitigating compliance risks.
Implementing ongoing governance is an important component toward achieving digital trust for any always-on business, particularly in the era of hyperconnected AI workflows that are operating within today’s regulatory landscape.
And finally, we advocate the importance of security operations, automation, and orchestration, which is supported by our experts.
SecOps teams typically are confronted with a deluge of uncategorised, disparate, and even duplicated alerts from numerous security solutions. Nowadays, it is essential that they are able to efficiently correlate Telemetry data and suspicious activities across multiple technologies and end-user scenarios.
[Text on screen] Telstra's solutions
As an illustrative example of how we are helping our customers, Telstra recently deployed a managed Security Services Edge solution for a multi-billion-dollar global retail brand.
Our solution involved fully integrating their existing cybersecurity tools and solutions, while also applying a holistic change and incident management methodology that unified with their service desk operations.
Furthermore, we simplified and freed up internal security resources by incorporating Everything-as-a-Service and No-Ops strategies that automated routine threat hunting, detection, and remediation of SecOps tasks.
In today’s hyperconnected business and AI era, security and IT leaders are being challenged to redefine their security posture to better support AI-enabled workloads, workflows, and technologies.
Telstra’s four tenets: Zero Trust, Threat and Risk Management, Data Governance and Data Protection, as well as Automation, Orchestration, and Expertise, constitute a comprehensive data security and protection strategy.
So, where are you on your journey of hyperconnected digital trust?
Do you aspire to be secure or risk being susceptible to evolving threat factors?
[Text on screen] www.telstrainternational.com/GenAI