IDC Financial Insights: Shaping Resilient Financial Services for the Digital Future

As banks and insurers revamp their business models and workflows in response to new paradigms for technology, IDC Financial Insights had identified new major foundations of infrastructure essential for enabling the next wave of innovation and resilience in the financial sector.

These foundations that set the benchmarks for driving the future of resilient financial services are:

• Real-time and scalable connectivity is essential for seamless data creation, consumption, and analysis across ecosystems, as sharing data and insights for co-innovation and strengthening security were the top two initiatives from the IDC survey.
• In an era of open finance and AI, financial institutions must develop new trust frameworks for data protection, transparency, and protecting the integrity of AI systems.
• The AI revolution dictates the need for scalable AI-ready infrastructure to harness its potential in financial services across diverse environments and support real-time decision-making.