Global Internet Direct
Dedicated, secure global connectivity
Telstra’s Global Internet Direct (GID) connects your teams and locations with dedicated, robust secure access to the internet with 24x7 monitoring and customer service. Telstra’s GID also provides support for Microsoft Azure Peering Service, allowing users to experience optimized and reliable internet routing to enhance connectivity to Microsoft Cloud services such as Microsoft 365, Dynamics and Azure.
With internet traffic growing and becoming more vital in business operations, reliability and coverage has become more critical. Telstra also delivers business-grade Internet, Global Internet Extension (GIE) services through its partner networks to cover over 190+ countries and territories, along with optional CPE and gateway access to IPVPN. GIE provides a cost-effective Internet access, backup of primary IPVPN locations or off-net Internet connecting the IPVPN network to customers in remote locations.
Key features
Strong domestic and international peering
Ensures short hop connectivity to global content and users. Enjoy high levels of availability of service and lower latency connections via Microsoft Azure Peering Service*.
Low latency traffic routing into China
An Internet Gateway into China through our bilateral peering links across the Hong Kong/Mainland China border to the Chinese carriers
Online monitoring and reporting
Access to Performance reports for International and Domestic (Australia) service through respective portals that enables you to monitor your global traffic
Service levels
Provides you with targets and rebate options based on service delivery, availability and Round Trip Delay (RTD) for our Standard and GID Economy Service. Standard GID Service also includes Packet Delivery Ratio (PDR) and Mean Time to Restore (MTTR) SLAs.
Extensive IP backbone coverage
Achieved through Telstra’s private and consortium cable capacity across Asia Pacific, Europe, Americas and Middle East.
Burst Options and Flexible pricing
You can burst based on your requirement and pay for the additional usage on predetermined rates.
Fast Start and Back up solution
Empowers you to set up stand-up office sites quickly to drive business and cater to your fast growing business needs or even acts as cost-effective back up connectivity in your transforming WAN design.
Benefits
High performance and efficiency
Streamline access management to multiple global locations with dedicated connectivity, a wide variety of DSL speeds and Ethernet connection speeds up to 10Gbps. With multiple routing option, you’ll also experience low latency and optimised performance for your business demands. Enjoy high levels of availability of service and lower latency connections via Microsoft Azure Peering Service.
Flexibility to extend your reach
Extend your reach even further with our international peering arrangements that minimise the total number of data hops required to reach a destination. Flexibility and scalability are enhanced with access to over 100Gbps of private peering across Asia, over 300Gbps in the US and more than 100Gbps in major network access points around the world.
Quality customer experience
Our diverse cable systems span over 400,000 kilometres and integrate multiple landing points and core router sites to ensure resilient performance. We offer 24X7 multi-lingual customer service, a customer performance management portal and a strong focus on SLAs.
Balanced capacity, capability and costs
Find the right balance of capacity, capability and costs to help your business thrive. Expand your options with cost-effective and secure access for remote sites joining into an IP Virtual Private Network (IPVPN) or acting as an integrated VPN backup.
Performance visibility to Cloud
With workloads shifting to Cloud, customers have increasingly become reliant on Internet and visibility for their business operations. With Telstra’s GID, customers can view Internet performance for multiple locations across popular public cloud providers.
For global customers looking for connectivity in Australia, we can connect you via our Telstra Internet Direct (TID) Adapt.
Network diagnostic tests
Test your network with Telstra Looking Glass
Determine the connectivity quality of your internet products
Downloads
Related products
IP Transit
Reach more corners of the world with IP transit that features a highly resilient, robust, flexible & scalable network for global connectivity.
Why Telstra
Extensive, fast and reliable network
Connect to new opportunities around the world with a subsea cable network that reaches more than 400,000km – enough to circle the world almost 10 times. You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Dyn’s Internet Intelligence.
A network to rely on
We monitor our network around the clock with dedicated operating centres using advanced management systems. We can provide helpdesk support and proactive response to manage problems as they happen and restore services.
Our best-of-breed approach
Working with us means you also benefit from our established relationships with leading global technology providers and strong support by local channels and partners.
Making communication easier for all
Through our accessibility services features, Telstra is proud to help make communication more accessible for people with special needs.
British Sign Language (BSL) users in the UK can access the 999 BSL emergency video relay service on Telstra’s Internet (GID and GIE) offering for enterprises. More information on how to use 999 BSL to contact emergency service interpreters via a video call is available from Ofcom.
References
* Peering service is not a private connectivity product such as ExpressRoute or VPN. It is a complimentary internet connectivity offer that offers optimized and reliable routing to Microsoft cloud services.